Refund Policy

1. Overview

This Refund Policy outlines the terms and conditions for refunds related to premium access purchases on FinancialCalcIndia. By purchasing premium access to our calculators, you agree to be bound by this Refund Policy.

2. Eligibility for Refunds

We strive to provide high-quality premium calculators and services. However, we understand that there may be instances where a refund is warranted. You may be eligible for a refund under the following circumstances:

• Technical Issues: If you experience persistent technical issues that significantly impair your ability to use our premium calculators, and our support team is unable to resolve these issues within a reasonable timeframe.
• Billing Errors: If you were charged incorrectly or multiple times for your premium access.
• Service Unavailability: If our premium calculators are unavailable for an extended period (more than 24 hours) due to technical issues on our end.
• Cancellation Within 7 Days: If you request a refund within 7 days of your initial purchase and have not extensively used the premium features (as determined at our discretion).

3. Non-Refundable Circumstances

Refunds will not be issued under the following circumstances:

• Change of Mind: If you simply change your mind about the purchase after the 7-day period.
• Extensive Usage: If you have extensively used the premium features before requesting a refund.
• Misunderstanding of Features: If you misunderstood the features included in the premium access. We encourage users to review the premium benefits page before making a purchase.
• Violation of Terms: If your account has been suspended or terminated due to violation of our Terms and Conditions.
• External Issues: If the issues you experience are due to your own hardware, software, or internet connectivity problems.

4. Refund Process

To request a refund, please follow these steps:

1. Contact our support team through the Contact Us page.
2. Provide your purchase details, including the date of purchase, the email address used for the purchase, and the payment method.
3. Clearly state the reason for your refund request.
4. Include any relevant information or evidence that supports your refund request (e.g., screenshots of technical issues).

We will review your refund request and respond within 5 business days. If your refund is approved, the amount will be credited back to your original payment method within 7-14 business days, depending on your payment provider's processing time.

5. Partial Refunds

In some cases, we may issue partial refunds if you have used a significant portion of your premium access period before requesting a refund. The amount of the partial refund will be determined based on the duration of usage and the circumstances of the refund request.

6. Payment Processing Fees

Please note that payment processing fees charged by our payment processors (such as credit card companies or payment gateways) are non-refundable. These fees may be deducted from your refund amount.

7. Subscription Cancellations

Cancelling your premium access subscription will stop future billing but will not automatically result in a refund for the current billing period. Your premium access will remain active until the end of the current billing period.

8. Currency and Exchange Rates

All refunds will be processed in the same currency as the original payment. We are not responsible for any fluctuations in exchange rates that may affect the final amount you receive in your local currency.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for changes. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us through our Contact Us page.